Brandy Special Proprietary Limited is a company registered and incorporated in accordance with the laws of South Africa under registration number 2024/158117/07 (“Brandy Special“, “we“, “us” or “our“).

We provide the following services:

• Compilation and dissemination of information pertaining to various businesses and their offerings, including their trading hours, location, their goods/services, menus, events, and special offers; and
• Advertisement, promotion and/or marketing of businesses, their offerings and/or events.

Brandy Special owns and makes an application available for use on mobile devices, in association with the trade mark “BRANDY SPECIAL” (“App”). Through the App, we enable users of the App (each a “User”, “you”) to submit and receive information pertaining to these services.

This privacy policy should be read together with our Terms of Use for the App (“Terms“) and describes how we process information we collect and/or receive from you, what we use it for, how you might access it and with whom we might share it. 

By submitting any personal information to us, you agree and consent to us processing your personal information (including special personal information, where apposite) as set out in this privacy policy.

1.        INFORMATION WE COLLECT AND RECEIVE

We collect and receive information about you in the following ways:

1.1.    Information you give us (direct collection)

When using or registering to use the App you may provide or make the following information available to us:

1.1.1.    Information that you directly communicate to us when you submit information to us;

1.1.2.    by posting comments or content using the App; or

1.1.3.    when you contact us or we contact you, and you provide information directly to us.

1.2.    Information we collect or infer from your use of our App (indirect collection)

When you download and use the App, we collect information that can be inferred from the device that you use, or the time and manner of your use.

1.3.    Information from third-party sources

We may collect additional information about you that is publicly or commercially available and combine that with the information we have collected or received about you in in other ways.

1.4.    What personal information we collect

1.4.1.    When you use the App or when you register to use the App, you may provide us or we may gain access to, the following information about you:

¾   your name and surname;

¾   registration information, such as your chosen username;

¾   company details, including full name and registration number;

¾   contact number and email address;

¾   your location;

¾   your trading hours;

¾   the physical address of your business;

¾   the goods/services that on you offer and the terms on which you offer them;

¾   the times that you use the App; and

¾   information about the device onto which the App is downloaded and used (including your telephone number and the type of device).

2.        HOW WE USE THE INFORMATION WE COLLECT AND RECEIVE

We use the information we collect and receive for the following general purposes:

2.1.    to process, analyse or verify your submissions;

2.2.    to provide you with information, content or services, that we think will be of interest to you, by virtue of the fact that you are a user of the App;

2.3.    to respond to any queries you may have;

2.4.    to perform our services, as described at the beginning of this privacy policy;

2.5.    to keep a record of your relationship with us and for administrative and archiving purposes;

2.6.    to communicate with you about our services;

2.7.    to provide you with support, so you can obtain the full benefit of the App;

2.8.    for campaigning (e.g. inviting you to events, sharing information on offers and discounts) by mail, email, phone or social media; and

2.9.    to send you information about our latest news and campaigns.  

3.        HOW WE SHARE THE INFORMATION WE COLLECT AND RECEIVE

3.1.    We won’t sell your personal information to third parties for their marketing purposes.

3.2.    We may share information:

3.2.1.    with our employees and third party service providers, to the extent required to run our business;

3.2.2.    from which the identity of a person is not determinable, with select business partners of ours;

3.2.3.    with other parties in response to a legal process or when necessary to enforce or protect our legal rights; and

3.2.4.    companies that provide services to us.  Companies that provide services to us or act on our behalf may have access to information about you.  These companies are only authorised by us to use information they receive, to the extent strictly necessary to provide their services to us, for and on our behalf.

4.        RETENTION OF DATA

We will retain your personal information only for as long as is necessary for us to lawfully use this information as set out in this privacy policy or to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

5.        OUR COMMITMENT TO SECURITY

The security of your data is important to us. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. However, we do employ various safeguards intended to mitigate the risk of unauthorised access or disclosure of your information. We will use reasonable efforts to protect your personal information and we will use up to date technology that will help us to do this. We will at all times comply with our obligation under applicable law.

6.        TRANSFER OF DATA

6.1.    We are based in and operate from South Africa.  Your information, including personal information, may be transferred to and maintained on servers located outside of your country of residence, where the data privacy laws, regulations and standards, may not be equivalent to the laws in your country of residence.

6.2.    We might transfer your personal information to places outside of South Africa and store it there, where our suppliers/service providers might process it.  If that happens, your personal information will only be transferred in accordance with applicable laws.

6.3.    Your use of our App, followed by your submission of information to us, represents your consent to such transfer.

6.4.    We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

7.        LINKS TO OTHER WEBSITES

Our App may contain links to and from websites, mobile applications or services of third parties, advertisers or affiliates.  Please note that we are not responsible for the privacy practices of such other parties and advise you to read the privacy statements of each website or application you visit which collects personal information.

8.        CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time.  Any changes that we may make to our privacy policy will be posted on our App and will be effective from the date of posting.

9.        ACCESS TO YOUR PERSONAL INFORMATION

9.1.    We want to make sure that any data we hold about you is up to date. So, if you think your personal information is inaccurate, you can ask us to correct or remove it.

9.2.    You may at any time request:

9.2.1.    confirmation that we hold your personal information;

9.2.2.    access to your personal information;

9.2.3.    the identities or categories of third parties to whom we have disclosed your personal information; or

9.2.4.    that we correct or delete any personal information that is incomplete, misleading, inaccurate, excessive or out of date.

9.3.    Requests may be made in writing to [support@brandyspecial.com].